We're confident in the quality of our services, but nothing speaks louder
than actual results. Following are several examples of some of the cost-effective
solutions we have delivered to our clients.
(1) Collection Firm Saves 33% in Document Management Costs.
A national leader in collections needed to bring the dissemination of
its debtor and reporting information into the Internet age. A prior document
imaging and COLD/ERM solution utilized CDs, PC-based databases and Fed
Ex to distribute vital business information to hundreds of team members
in over 25 offices across the country on a monthly basis.
Fort Docs upgraded this system to the PaperVision Enterprise document
management product from Digitech Systems. Using an online repository hosted
by Fort Docs, this new solution has eliminated precious days from the
data distribution process, centralized the data in one location for easier
management, and eased the burden on an overloaded tech support group by
eliminating the need to support a PC-based application in field branches.
All of this was accomplished while lowering out of pocket monthly costs
for the client by approximately 33%.
(2) Law Firm Goes Paperless With Software and Consulting
From Fort Docs
A nationally recognized Bay Area law firm desired to automate processes
and reduce paper handling in an effort to support double digit growth
while lowering its overhead. Fort Docs and the Digitech suite of products
were selected over 4 other vendors (including a nationally recognized
document company) due to ease of use, fully integrated features and a
full service approach from Fort Docs. This 100-user installation also
includes an in-house scanning bureau, a full workflow implementation and
integration with the firms case management system. All legal documents
are now printed with barcodes for easy indexing when they are returned
from the Court or other outside agencies. A six person file room will
be redeployed to scanning and other tasks. Documents that used to be printed
and then filed are now automatically moved into the document management
system electronically saving paper and time. And a Fort Docs consulting
team was on-site to document workflows, suggest process improvements,
program the PaperVision workflow engine and train the scanning department
on processes, quality control and productivity measurement.
(3) Food Service Delivery Company Eliminates Filing of Over 100,000
If you know the Food Service business than you know that one of the most
important documents for a food service company is the signed receipt showing
that all items delivered were recieved. Inevitably the calls come in a
few days after a delivery stating that the box of tomatoes was not delivered
(although the reality is that it was used right after the delivery). In
the past this meant going to the file drawer, locating the invoice, making
a photocopy, writing a fax cover sheet and faxing the copy showing that
the item was signed for. All of this takes time, not to mention the full-time
clerk who files all of the invoices each day.
Fort Docs developed a turnkey solution for this client with daily pickup
of all signed invoices, scanning, OCR recognition of the invoice number
and web-based return of all images before 8AM the following morning. Now
a customer service clerk simply looks up the client name, finds the relevant
invoice and sends it via email knocking 4-5 minutes off the retrieval
process. In addition the file clerk position was eliminated. And the entire
program has a lower daily cost than the file clerks wages allowing
the savings on each invoice request to flow right to the bottom line.
This multi-year program will soon pass the 100,000-invoice leading to
one other major savings, a lot of paper cuts have been avoided.
Should I scan or
store my paper? | How
do I get started imaging my files? | My
current system is not meeting my needs | Once
my documents are scanned, how do I access them? | Should
I use an online ASP service or do my own thing in-house? | How
does imaging integrate with my current records management system? | Do
you have some case studies I could learn from?